Frequently Asked Questions

Everything you need to know about Radiance Veil.

Product

What is an illuminating tallow balm?

A balm that cares for your skin and gives it a soft, light-catching finish at the same time. Radiance Veil pairs New Zealand grass-fed tallow and natural-origin oils, which condition and soften the skin, with ultra-fine minerals that catch and diffuse light. Glowy, not glittery. Skincare and finish, in equal measure.

What makes Radiance Veil different from other illuminating products?

Most illuminating products are made for the finish alone. Radiance Veil was made for the finish and for the skin beneath it. A blend of New Zealand grass-fed tallow and a select handful of beautiful natural-origin oils and ingredients conditions and softens the skin, ultra-fine minerals add subtle dimension, and the balm melts in rather than sitting on top. You shouldn't have to choose between how your skin looks and how it feels.

Is it skincare or makeup?

Both. It's a nourishing balm, made with a considered blend of skin-loving ingredients, including New Zealand grass-fed tallow, jojoba, camellia seed oil and antioxidant vitamin E, each playing its part. It's finished with a refined cosmetic sheen. Wear it alone on bare skin, or as the final step in your routine.

Application

Where can I apply it?

Face and body. Anywhere the light falls: cheekbones, collarbones, shoulders, décolletage, arms and legs. For the body, apply once you're dressed, to skin that's left uncovered.

Can I use it on my face?

Yes. Press a little onto the high points of the face, such as the cheekbones, brow bones and Cupid's bow, where light naturally catches. The balm melts into the skin for a soft, luminous finish.

Can I use it on my lips?

Yes. A light touch on the Cupid's bow adds softness and a natural sheen. Not recommended to use as a lip balm or lip product.

How much product should I use?

Less than you think. Begin with a tiny amount and build gradually to achieve your desired level of radiance.

Can it be layered with other products?

Yes. On the face, press it onto the high points as a finishing touch, over bare skin, skincare or makeup. It sits well with skincare, sunscreen and complexion products. For the most dimension, make it the last step.

Can I use it every day?

Yes. Radiance Veil is designed for everyday use, with no exfoliating acids or ingredients that require scheduled use. Apply daily, or as desired, for added nourishment and luminosity wherever it lands.

Texture + Finish

Will it feel greasy?

Radiance Veil was formulated to avoid the slick, greasy feel often associated with traditional oils. As a nourishing balm, it leaves a subtle, conditioning veil on the skin, but the finish feels soft and silk-like rather than oily or heavy.

Does it smell like tallow?

No. Radiance Veil is finished with a refined vanilla profile and a soft tulip flower note that gently soften tallow's natural scent. It's warm and understated, not sugary, and it won't compete with your perfume.

Does it contain visible shimmer or glitter?

Radiance Veil contains finely milled cosmetic-grade mica to create its signature radiance. A subtle shimmer is visible in certain lighting, but it remains refined and understated — never glittery or overt. The overall effect is dimensional, luminous skin rather than obvious sparkle.

Is it suitable for mature skin?

Yes. Because it's a balm that melts into the skin rather than a powder that sits on top, the finish complements skin as it changes and doesn't settle into texture. Apply a little to the high points and build slowly.

Will it look the same on different skin tones?

Not exactly — Radiance Veil is designed to complement, rather than mask, the skin beneath. Its sheer, warm-toned finish blends seamlessly across a wide range of skin tones, allowing the radiance to take on subtle differences depending on the complexion. The result is dimensional, light-responsive skin that remains distinctly your own.

How does the finish appear in different lighting?

Radiance Veil is designed to move with the light. In direct sunlight, it creates a beautifully radiant complexion with a light-responsive glow. In softer daylight, the finish appears luminous, dimensional and editorial. By evening, it takes on a richer radiance with an almost incandescent quality. Across every light, the finish remains refined — never harsh or metallic.

Will it transfer onto clothing?

It can. Radiance Veil carries light-reflective bronze, champagne, and gold mica throughout the formula, so it may transfer onto fabric that sits closely against the skin or rubs across it. For the best result, apply once you're dressed, to the skin left exposed. Any transfer can come out in the wash.

Ingredients

Why tallow?

Its fatty acids (oleic, palmitic and stearic) closely resemble those in the skin's own surface lipids, and it naturally contains vitamins A, D, E and K. It conditions deeply, supports moisture retention and leaves skin soft and supple. It works alongside jojoba, camellia seed oil and vitamin E, each bringing its own nourishing qualities to the blend.

What does natural-origin mean?

Ingredients that come wholly or partly from animal, plant or mineral sources. Radiance Veil is built around New Zealand grass-fed tallow, botanical oils, beeswax, vitamin E and mineral mica. A few ingredients are there to give the balm its texture and keep it stable, and every one is listed openly in the full ingredient list (The Formula tab on the product page).

Why is the formulation so considered?

Every ingredient has a reason to be there, whether for nourishment, skin feel, stability or the finish. We included only what the formula needed. Nothing added for complexity. Nothing included simply to make a claim.

Can I use it if I have sensitive skin?

Everyone's skin is different. Radiance Veil has a short ingredient list, shown in full on the product page. It contains sweet almond oil (tree nut-derived) and a vanilla note. If your skin is sensitive or you have known allergies, check the full list and patch test on your inner arm 24 hours before first use. Discontinue use if irritation occurs.

Will it clog my pores?

Radiance Veil is a rich, nourishing balm, and every skin responds differently. If your skin is prone to congestion, start with the body or the high points of the face and see how your skin responds before wearing it more widely.

Is it vegan?

No. Radiance Veil is made with New Zealand grass-fed tallow and beeswax, so it isn't vegan.

Sourcing

Where is SEVĒNNE's tallow sourced?

100% New Zealand. Our grass-fed tallow comes from NZFAP-certified New Zealand farms, independently audited for origin, traceability, animal health and welfare, and food safety. It's traceable from farm to final formula.

How is your tallow sourced?

Responsibly and traceably. Our tallow comes from NZFAP-certified New Zealand farms, where animal health and welfare are independently audited against defined standards, and we can trace it from farm to final formula.

What is NZFAP certification?

The New Zealand Farm Assurance Programme (NZFAP) is an independently audited assurance programme for New Zealand farms. It sets defined standards across origin and traceability, food safety, and animal health and welfare, providing assurance around how livestock is raised and managed.

Is SEVĒNNE's tallow ethically sourced?

Yes. Responsible sourcing and traceability are central to how we select our tallow. It is sourced from NZFAP-certified New Zealand farms, where animal health and welfare practices are independently audited against defined standards. Maintaining traceability throughout our supply chain allows us to understand the provenance of the tallow we use in Radiance Veil.

General

Where is SEVĒNNE made?

In New Zealand. It's home, and it was always going to be made here. Radiance Veil is formulated, made and filled in New Zealand, so we can stay close to every part of the process, from the farms our tallow comes from to the moment each jar is filled.

How should I store it?

Keep it somewhere cool and out of direct sun. Radiance Veil contains ingredients that soften with heat and melt at body temperature, so it may soften in warm weather. That's natural. Place it somewhere cool and it will firm again. Best used within 18 months of opening.

How long does a jar last?

Each jar holds 50g, and a little goes a long way. Used only as a highlighter, one jar can last around 1–2 years. With regular full-body use, expect around 2–3 months.

Where do you ship, and how long does delivery take?

We ship to New Zealand, Australia and the United States by tracked courier, and you'll receive tracking by email as soon as your order is on its way.

Within New Zealand, orders travel with NZ Post and arrive the next business day at most addresses. Rural and remote addresses may take 1–2 business days longer. Australian orders arrive within 2–6 business days of dispatch, and US orders within 3–6.

Will I pay import duties?

Australian orders under AUD $1,000 arrive with no import duties or charges to pay. US orders are sent duties paid, so there's nothing further to pay on delivery. Shipping is shown at checkout before you pay.

Is my jar sealed?

Yes. Every jar is sealed before it leaves us, so you know it hasn't been opened.

Can I return or cancel my order?

For hygiene and safety, all orders are final once placed, and we don't offer returns or cancellations for change of mind. Please check your order and shipping details before checkout. If you need to correct your address, email hello@sevenneskin.co.nz before your order is dispatched.

If your order arrives faulty, damaged or incorrect, email hello@sevenneskin.co.nz with your order number and a photo, and we'll put it right. Your consumer rights always apply.

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